Quality Policy

Pullman Seats designs and manufactures passenger, driver and personnel seating systems for railway applications, commercial road vehicles, military armored vehicles and marine vessels. We are committed to providing high-quality, reliable and innovative seating solutions to customers worldwide.

Guided by our principle of unconditional customer satisfaction, we commit to:

• Meeting the needs and expectations of our domestic and international customers through on-time delivery, consistent manufacturing quality and cost-effective solutions.
• Meeting applicable customer, statutory and regulatory requirements, together with the international quality standards relevant to our products and operations.
• Continuously improving our quality management system, manufacturing processes and product performance through risk-based thinking.
• Preventing nonconformities and reducing the risk of associated accidents and damage through proactive measures and continual improvement.
• Achieving measurable quality objectives with the active participation of employees at all levels and our suppliers.
• Providing timely spare parts supply and responsive after-sales service.
• Investing in technology, infrastructure and employee development to strengthen our engineering and manufacturing capabilities.

This quality policy guides our operations and our relationships with customers, employees and suppliers.

Technical Safety Policy

At Pullman Seat Systems, we systematically plan our processes from design through production to support the safe operation of our seating systems.

We adopt the following principles:

• Incorporate safety into product design and development.
• Design our seating systems to facilitate safe installation, use and maintenance.
• Comply with applicable national and international legal requirements relating to our products.
• Ensure safe handling throughout production, storage and delivery.
• Train our employees and suppliers to strengthen their awareness of product safety and safe use.
• Promote occupational health and safety principles through ongoing training and awareness.

Maksut HÜROĞLU
General Manager

Social Responsibility Policy

At Pullman Seat Systems, we respect human rights, support employee well-being and consider the social and environmental impacts of our operations. We adopt the following principles:

• Respect for society and the environment: Support environmental protection and act responsibly towards the communities in which we operate.
• Prevention of child labour: Prohibit child labour and comply with applicable minimum working age requirements.
• Occupational health and safety: Provide safe and healthy working conditions, conduct periodic inspections and continuously improve preventive measures towards our goal of zero workplace accidents.
• Equal opportunities: Provide equal opportunities in recruitment, working conditions, training and career development without discrimination.
• Working hours and rest: Manage working hours, overtime and rest periods in accordance with applicable legislation.
• Fair remuneration: Meet legal requirements for wages and benefits and make payments on time.
• Respectful workplace: Apply disciplinary procedures fairly and transparently, with respect for human dignity and without harassment or degrading treatment.
• Conflicts of interest: Encourage disclosure of potential conflicts of interest and support impartial business decisions.
• Training and development: Support employees’ professional knowledge, skills and personal development through training.
• Ethical business conduct: Uphold honesty, transparency and fairness in relationships with employees, customers, suppliers and other business partners.

These principles guide our daily operations and our commitment to continuous improvement.

Maksut HÜROĞLU
General Manager